GM SUV 1500 - Rear 12 Bolt 9.5 Axle Assembly - 2015-2020

Custom Built to Order

Most of our products are custom manufactured to order.

If you have any questions regarding available options, technical specifications, or custom configurations, please contact us for clarification prior to placing your order.

Vehicle Fitment & Performance Trims

Unless explicitly specified otherwise in the product listing, all axle assemblies are engineered for standard, non-performance base chassis models. If you own a specialized, high-performance, or limited-edition vehicle trim—such as a Ford Cobra, Ram TRX, Dodge Hellcat, or similar performance packages—standard fitment may not apply.

Fitment Verification

Please inquire before making your purchase if you have any doubts, questions, or concerns regarding compatibility with your vehicle’s specific performance tier or factory option level.

Order Cancellations

Once an order has entered processing—ranging from initial preparation through to ready-to-ship status—the fulfillment process cannot be stopped.

Any cancellation requests made during these stages are subject to a cancellation and restocking fee of up to 50% of the item's purchase price to cover specialized handling and preparation costs.

Undeliverable, Unclaimed, or Refused Returns

If a shipment is returned to our facility because it was refused at delivery, unclaimed at the terminal, or deemed undeliverable by the freight carrier due to customer constraints, it will be treated as an unauthorized return. In these cases:

• The customer is responsible for all round-trip freight charges (both the outbound shipping and the return shipping costs).

• A restocking fee of up to 50% of the item's purchase price will be deducted from any remaining refund balance.

Standard Return Eligibility

Due to the heavy and specialized nature of axle assemblies, returns must strictly adhere to the following guidelines to be considered for a refund:

• Authorization Required: No returns will be accepted without a pre-approved Return Merchandise Authorization (RMA) number issued by our customer service team.

• Condition: Items must be returned in their original, unaltered, and uninstalled factory condition with all original packaging and components intact.

• Shipping Costs: The customer is solely responsible for arranging and paying for certified freight return shipping.

Free or Reduced Freight Promotions

If your order was originally shipped under a free shipping or reduced freight promotion, the actual, full market cost of the outbound freight will be strictly deducted from your final refund amount in the event of a return. Original outbound freight costs are entirely non-refundable.

Freight Delivery & Unloading

Most items are shipped freight prepaid to the closest legal, accessible parking or staging area at your designated shipping address via a commercial delivery vehicle.

The standard prepaid transport fee covers transit only. Any additional accessorial fees—including liftgate service, limited-access delivery, residential delivery fees, or specialized unloading requests—are the sole responsibility of the customer. You can avoid these extra surcharges by ensuring your delivery site has ample space and the proper equipment to safely unload and transport the shipment from the freight vehicle.

Terminal Pickup Option

If your delivery address presents structural, spatial, or logistical challenges for a commercial freight truck, you may request to hold the shipment for customer pickup at the carrier's local terminal. Terminal pickup options are subject entirely to the discretion, policies, and authorization of the shipping company.

Unclaimed & Undeliverable Shipments

Any orders that are returned to our facility because they are unclaimed, refused, or deemed undeliverable by the carrier will be penalized. The customer will be responsible for all round-trip freight charges (both original and return shipping costs) and will be subject to a restocking fee of up to 50% of the total item purchase price.

Order Cancellation Policy

Once an order has entered processing—ranging from initial preparation through to ready-to-ship status—it cannot be canceled without penalty. Cancellations processed during these stages are subject to a restocking and administrative fee of up to 50%.

Address Verification Policy

To ensure secure processing, your shipping destination must strictly match a verified address on file with your payment provider at the time of checkout. We highly recommend pre-registering any alternative delivery addresses with your credit card company or payment processor prior to placing your order.

Order Cancellation & Security

We reserve the right to refuse or cancel any order at our discretion. This protective measure applies to transactions flagged for potential delivery complications, logistical restrictions, or security and fraud risks.